Idealogical is your local Toronto ACT consulting firm. We focus on helping your Toronto business understand why ACT can be the best small business CRM solution. We are often asked why ACT is the solution we recommend for business across the GTA. Here are some of our findings on why ACT is a great fit.
ACT! is a very mature product, focused on smaller business who need account management and a solution for their sales teams. ACT is a great fit for many small businesses in the Toronto area and works well for businesses who have sales teams and account managers who work independently from each other.
ACT! was acquired by Sage Software in 2006 were it was positioned as an entry-level solution for those businesses who weren’t quite ready for the SageCRM product.
ACT! works as a stand-alone product for managing sales activities handling prospecting to deal closure, and managing ongoing customer relationships. There are many features of ACT! that come preconfigured including a generic sales cycle, which also extends flexibility to support other sales process steps. Other process cycles can be added, including a basic customer support. Tools to support market outreach, such as client calls and e-mails, are also included within ACT!. Tracking the activities of your customers and full history are part of the standard offering.
ACT! also supports synchronization to a variety of mobile phones and PDAs.
ACT!’s strengths are clearly in the small account management market and having your ACT! support team at Idealogical at your side is a marriage made in heaven. Contact Idealogical for all your ACT! support needs. Give us a call today 416-410-5030.
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